The Ibadan Electricity Distribution Company, IBEDC, has enjoined its consumers across its franchise area not to harass or molest any of its staff going about their lawful duties, warning that it will not fail to explore all available legal options to seek redress where possible.
Chief Operating Officer, COO, of the distribution company, Mr. John Ayodele, who made the appeal in a statement to mark the end of Ramadan, urged Muslim faithful to imbibe the virtues and morals of the season of selflessness and piety.
Assuring that staff and service centres would always be available to ensure that all issues and hitches are addressed during and after the Eid-holidays, he said in a statement, “The Management of Ibadan Electricity Distribution Company, IBEDC, wishes all our esteemed customers and Nigerians a happy Eid-Mubarak.”
In his goodwill message Engr. Ayodele urged Muslim faithful to imbibe the virtues and morals of the Ramadan season and apply it to their daily living.
Ayodele added, “IBEDC is aware that our customers are looking forward to enjoying uninterrupted services during the holidays, so, we are committed to ensuring this as much as is within our remit and control.
“Our technical crews are also available to rectify any faults that may arise during this period, but we appeal that none of our staff going about their lawful duties should be harassed or molested in any way. IBEDC would explore all available legal options to seek redress should any of our staff become a victim of harassment”.
Pleading with customers and all Nigerians to, while celebrating, endeavour to observe and adhere strictly to all COVID-19 safety protocols of hand washing, use of face masks and physical distancing as recommended by the Nigerian Centre of Disease Control, NCDC, the COO enthused, “It is also important that other safety precautions such as proper supervision of children to prevent electrical accidents, no cooking or trading under a high-tension wire and engagement of quacks to fix faults are equally observed.
“We urge our customers to take advantage of our hassle-free payment platforms: Fetswallet, Quick teller, etransact, Payarena, Jumia and USSD, to pay their electricity bills promptly and vend to ensure uninterrupted power supply.
He added, “Our payment centers will remain open during the holidays from 9am-3pm daily to attend to customers for bill payment, vending, enquiries and complaints, customers can reach us via our customers care line – 07001239999 – which will be open all through the holidays.”
