Producers and providers of consumable products must be held accountable for sub-standard services and products sold by them.
President Muhammadu Buhari gave the order in a statement by his spokesman, Garba Shehu, who said that the President “has also given directives to the relevant government agencies to take every step in line with the laws of the country to ensure the respect and protection of consumers against market abuses and social injustices.”
Reacting to the issue of petroleum product shortages linked to the inadvertent supply of products of foreign origin into the Nigerian market, President Buhari said that the protection of consumer interests is a priority of the present administration and is ready to take all necessary measures to protect consumers from hazardous products, loss or injuries from the consumption of substandard goods.
The President therefore directed that in line with the law, service providers must make full disclosure of relevant information with respect to the consumption of their products and that dissatisfied consumers are entitled to proper redress of their complaints.
